Synapse X failed to Download Bootstrapper Files [Solution]
Introduction:
One of the first things that happen when you try to install Synapse X is that it needs to download a bootstrapper file. If this process fails, an error message will appear in the console window. This article explains why Synapse X failed to download Bootstrapper Files and how to fix the problem.
When the affected user tries to open or install the Synapse application, he receives an error message. Some individuals saw the error right after downloading it, while others experienced it after using it for a long period.
Make that the Synapse website is up and operating before starting the troubleshooting process. Additionally, restart your computer to see whether the problem has been resolved (a solution reported by many users to work).
Solution #1: Clear the Cache:
Make sure to clean your browser’s cache if you’re running an older version of Synapse X. This is a temporary storage location for data and files that web browsers require to function properly. When fresh files or software overwrites old ones stored there, it may cause problems. To clear the contents of your webpage cache, follow these steps:
– For Internet Explorer users, press the ‘ctrl’ + ‘del’ keys; click on “internet options,” then go to the content tab and pick “delete”; finally, restart your machine to apply the changes (a solution reported by many users).
–For Firefox users: press [CTRL] + [SHIFT] + [Delete]; click on “cache”, choose “delete files”; finally, restart your system for changes to take effect (a solution reported by many users).
Solution #2: Reinstall the Bootstrapper Files:
If you’re running an older version of Synapse X, this option is only available. If this is the case, open Synapse X and reinstall it via the setup process. This will re-download the bootstrapper file, which was previously unsuccessful. – When installing/launching the application, make sure you have an internet connection; otherwise, this step will fail! – If a warning notice comes during installation stating that you already have a newer version of Synapse X installed, simply press “OK” or “Yes” to overwrite it. – When you’re finished, restart your computer to see the changes take effect (a solution reported by many users).
Solution #3: Delete the AppData Folder and Reinstall Synapse X:
If you’re using an older version of Synapse X, make sure the contents of the “{925ee80715bc03a1c2055b30da8e4dfc7789f0e9d5d4bffbfed31590b4b286e0} AppData{925ee80715bc03a1c2055b30da8e4dfc7789f0e9d5d4bffbfed31590b4b286e0} ” folder are deleted. This is a required step since this area holds temporary files that can cause issues if new software or files overwrite existing ones.
To do so, follow these steps:-
Press [Windows] + [R] to open the “Run” window; Enter/return {925ee80715bc03a1c2055b30da8e4dfc7789f0e9d5d4bffbfed31590b4b286e0}appdata{925ee80715bc03a1c2055b30da8e4dfc7789f0e9d5d4bffbfed31590b4b286e0}; locate the SyanpseX folder, right-click it, and select “delete” from the menu; Finally, restart your computer to see the modifications take effect (a solution reported by many users).
Solution #4: Allow Synapse X Through Your Antivirus (Windows Defender) and Firewall Applications:
If you’re using an older version of Synapse X, ensure sure your antivirus and firewall programs are set to accept it. This is important because such systems may prevent particular files from operating or downloading, preventing the software from being installed or launched; also, internet security suites (antivirus) sometimes include a Firewall, which can also obstruct correct operation.
To do so, look for any warning messages that claim “the publisher could not be validated” during the launch process. “More info” is selected, then “run anyway” is selected. Continue reading if this doesn’t address the problem…
–For Avast users, go to Settings > Troubleshooting > Exclusions and addanpseX folder to the list; then restart your computer to apply the changes (a solution reported by many users). –If you’re using Kaspersky, go to Settings > Troubleshooting > Exclusions and add the addanpseX folder to the list.
Finally, restart your computer to see the modifications take effect (a solution reported by many users).
Solution #5: Turn Off Advanced Security (Xfinity Only):
If you’re running an older version of Synapse X, make sure your antivirus and firewall programs are turned off. If none of these options work for you, try turning off Windows Defender/security Xfinity’s capabilities to let it run normally.
To do so, follow these steps:-
Click [Start] + [Settings] to open the “Settings” window; pick “Update & Security”; select “Windows Defender/Find Updates” tab; and finally, turn off both features (a solution reported by few users).
Solution #6: Update Your Software!
As long as software installations contain the latest updates and bug fixes, this is a permanent fix that works for every user and situation. Synapse X’s most recent versions are entirely compatible with Windows versions.
If you’re running an older version, make sure you update it by downloading the most recent setup file from this website.
–If a warning notice appears stating that a newer version is already installed on your computer, simply press “OK” or “Yes” to replace it; then restart your computer for the modifications to take effect (a solution reported by many users).
Solution #7: Upgrade Your System!
This is a long-term remedy that only works if you’re utilizing outdated devices and/or components, such as ancient CPU types, video card drivers, and so on…
Because new software requires more power than can be provided by very old hardware, upgrading these will improve performance.
I hope your issue (Synapse X failed to Download Bootstrapper Files) was rectified; if you run into any other issues or have a solution for a similar issue, please let me know!